We recognise that software does not work in isolation. In fact we know the true benefit of business process improvement is seen when businesses achieve integration between their software applications. So we also provide systems integration services together with our implementation services. For Leap Technology, this allows us to assist our clients with the full implementation of new software beyond the single application.
The Leap Technology range of services ensures we provide the full spectrum of what we believe is required from an Information Management solutions provider. It gives us confidence that when clients engage us, we are able to meet their needs, without having to ‘pass' them on to other services providers.
The services we provide include:
- Technology Strategy and Planning
- Analysis and Design
- Project Management
- Software Configuration and Implementation
- Software Training (technical and business)
- Software Integration
- Post Implementation Review
- Help Desk Support
The Leap Team
Although our people at Leap Technology come from traditional technology backgrounds, they have a real desire to see business improvement from the proper use of technology. In fact many of our staff have both technology and business qualifications. To ensure our staff are up to date with current technology and business trends we encourage them to spend some of their working time researching and seeking out new ways of doing things.
The team that supports our clients is experienced with our range of products, some having worked and supported the applications for over 8 years. We also ensure that our support staff have the relevant accreditation for the products we sell and support.